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Terms of Service

Last updated: 17 September 2026

About these terms

These terms govern your use of the Hayward Solutions Ltd ("we", "us", "our") website and any publicly available service, application or integration that refers to them. Hayward Solutions Ltd is registered in England and Wales.

Separate written terms may apply to consultancy engagements, paid services, client environments, software licences or specific integrations. If there is a conflict, those specific terms take precedence for the relevant service.

Using our website and services

You may use our website and services only for lawful purposes and in accordance with these terms. You are responsible for ensuring that your use is permitted by the organisation you represent and for the accuracy of information you provide.

You must not:

  • attempt to gain unauthorised access to any account, system, credential or data;
  • interfere with availability, security or normal operation;
  • introduce malicious code, probe for vulnerabilities without written permission, or bypass access controls;
  • use a service to infringe the rights of another person or organisation; or
  • use automated access in a way that places an unreasonable load on our systems.

We may restrict or suspend access where reasonably necessary to protect users, systems, data or legal rights.

Accounts and integrations

Where a service requires an account or connects to a third-party platform, you must be authorised to use the relevant account and grant the requested permissions. You are responsible for keeping your credentials secure and for promptly telling us if you suspect unauthorised access.

Third-party platforms remain subject to their own terms and availability. We are not responsible for a third party changing, restricting or discontinuing its service.

Information and professional services

Content on this website, including blog posts, examples and open-source material, is provided for general information. It is not legal, financial or other regulated professional advice and should not be relied on as a substitute for advice appropriate to your circumstances.

Consultancy and delivery work is governed by the relevant proposal, statement of work, order form or other written agreement. Nothing on this website creates a client relationship or commitment to provide services.

Intellectual property and open source

Unless stated otherwise, we or our licensors own the intellectual property rights in this website and its content. You may view and share links to public pages for ordinary business and personal use, but you may not reproduce or commercially exploit protected content without permission.

Software and documentation that we publish under an open-source licence are governed by the licence supplied with that material. Third-party names, logos and trademarks belong to their respective owners.

Availability and changes

We aim to keep our website and services available and accurate, but we do not guarantee uninterrupted, error-free or permanent availability. We may change, suspend or withdraw content or functionality and may correct errors without notice.

You are responsible for maintaining appropriate backups and checks before relying on outputs from any preview, demonstration, open-source or automated capability.

Privacy

Our handling of personal data is described in our Privacy Policy. When a client controls personal data that we process on its behalf, the relevant client agreement governs that processing.

Third-party links

Our website and services may link to or integrate with third-party websites and platforms. Links do not imply endorsement, and we are not responsible for third-party content, security, privacy practices or availability.

Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

To the fullest extent permitted by law, publicly available content and services are provided "as is" and without warranties that are not expressly stated. If you use them for business purposes, we are not liable for indirect or consequential loss, or for loss of profit, revenue, business, opportunity, goodwill or data, arising from that use or reliance. Any liability relating to contracted services is governed by the applicable written agreement.

If you are acting as a consumer, nothing in these terms affects your statutory rights. We are responsible for loss or damage that is a foreseeable result of our breach of these terms or failure to use reasonable care and skill, but not for loss that is not foreseeable.

Changes to these terms

We may update these terms to reflect changes to our services, practices or legal obligations. The "Last updated" date above reflects the most recent revision. Continued use after an update means the current terms apply from that point.

Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except where applicable law provides otherwise.

Contact

Hayward Solutions Ltd
info@hayward.solutions

© 2026 Hayward Solutions Ltd. · Privacy Policy · Terms of Service